FAQ

PMBA

Q: Do you keep everything in stock?

A:

We try to keep ready stock for all our products in our warehouse in Tuas in order to ensure your needs are always taken care of. However, there may be times where inventory may run low. Please contact us and we will be pleased to update you on our stock availability.

Q: Do you do deliveries?

A:

Single orders exceeding 10 metric tons in weight are delivered free of charge. However, additional wharf/port charges may be applicable as charged.

Q: What are your delivery charges like?

A:

Orders less than 10 metric tons in weight are subject to delivery charges of S$150.00 +GST per trip, or S$200.00 +GST per trip if a crane lorry is required. However, additional wharf/port charges may be applicable as charged. Deliveries made between 7pm-7am &/or weekends are subject to overtime charges of S$80.00 +GST per driver per trip on top of standard delivery charges.

Q: Do you ship overseas?

A:

Yes, we do. Please contact us and we will be pleased to discuss the various options available.

Q: Do you provide sand-blasting services?

A:

We do not offer sand-blasting services. However, we would be happy to refer and recommend you to our vast network of associates who use our top quality abrasive grits for sand-blasting.

Q: What type of packaging options do you offer?

A:

Typical packing options are 20, 25 and 50kg bags, as well as 1, 1.5 and 2 metric ton bulk bags. Bags are usually then packed on wooden or plastic pallets for convenient shipping and warehousing. However, we can also pack our products in non-standard custom configurations if you so require. Please contact us to see how we can assist with your packing requirements.

Q: Do you have any detailed information on your products?

A:

Yes, we do. You may refer to individual product pages, or the Downloads page for comprehensive literature on our products. Alternatively, you may contact us and we will be happy to send you the information you seek.

Q: We are keen on distributing your products in our country.

A:

We welcome enquiries on distribution and agency rights in your country. Please contact us to discuss further.